Frequently Asked Questions

Sketch Maker AI is an advanced AI-powered platform that transforms your text descriptions into stunning, high-quality images. Our platform uses cutting-edge artificial intelligence models to generate artwork, marketing materials, banners, and creative content from simple text prompts.

Our AI models are trained on vast datasets of images and text descriptions. When you provide a text prompt, the AI analyzes your description and generates original images that match your specifications. The process typically takes 10-30 seconds depending on complexity and current server load.

No special skills are required! Our platform is designed to be user-friendly for everyone, from beginners to professionals. Simply describe what you want to create in plain English, and our AI will generate images for you. We also provide prompt enhancement features to help you get better results.

Creating an account is simple! Click the "Get Started" button, provide your email address and create a password. You can also sign up using your Google account for faster registration. Once registered, you'll have immediate access to our free tier.

We offer several subscription plans to meet different needs:

• Free Plan: Limited credits for trying our service
• Basic Plan: Perfect for personal use and small projects
• Professional Plan: Ideal for freelancers and small businesses
• Enterprise Plan: Designed for teams and large organizations

Visit our pricing page for detailed information about features and credits included in each plan.

Our platform uses a credit-based system where different actions consume different amounts of credits:

• Basic image generation: 1-2 credits per image
• High-resolution images: 3-5 credits per image
• Complex edits and enhancements: 2-4 credits
• Custom model training: Variable based on complexity

Credits reset monthly with your subscription and don't carry over to the next billing cycle.

Yes! You can cancel your subscription at any time from your account settings. When you cancel:

• You'll retain access to paid features until the end of your billing period
• You can continue using any remaining credits
• Your account will automatically switch to the free plan
• All your generated images and data remain accessible

We generate images in multiple formats for your convenience:

• PNG: High-quality images with transparency support
• JPEG: Optimized for web use and sharing
• WebP: Modern format with excellent compression

You can download images in any of these formats directly from your gallery.

Image sizes vary depending on your subscription plan and the AI model used:

• Standard: 512x512 to 1024x1024 pixels
• High Resolution: Up to 2048x2048 pixels
• Custom Dimensions: Available for specific use cases

Higher resolution images consume more credits but provide better detail and quality.

Generation times vary based on several factors:

• Simple images: 10-20 seconds
• Complex images: 30-60 seconds
• High-resolution images: 1-3 minutes
• Server load: May increase wait times during peak usage

We're constantly optimizing our infrastructure to reduce generation times.

Here are some tips for creating effective prompts:

• Be specific: Include details about style, colors, mood, and composition
• Use descriptive adjectives: "vibrant," "ethereal," "detailed," "photorealistic"
• Specify the medium: "oil painting," "digital art," "photograph," "sketch"
• Add artistic references: "in the style of Van Gogh" or "Studio Ghibli style"
• Use our prompt enhancer: Let AI improve your prompts automatically

Yes! You retain full commercial rights to images you generate with Sketch Maker AI. You can:

• Use images in commercial projects and products
• Sell prints or merchandise featuring your generated art
• Use images in marketing materials and advertisements
• Include images in client work and presentations

However, you're responsible for ensuring your content doesn't infringe on existing copyrights or trademarks.

Currently, Sketch Maker AI is available as a web application that works on all devices including mobile phones and tablets. Our web platform is fully responsive and optimized for mobile use. We're working on dedicated mobile apps for iOS and Android, which will be announced on our platform when available.

If you encounter generation failures, try these steps:

1. Check your internet connection and refresh the page
2. Verify you have sufficient credits in your account
3. Try simplifying your prompt or removing potentially problematic content
4. Clear your browser cache and cookies
5. Try again during off-peak hours if servers are busy

If problems persist, contact our support team with details about your issue.

We offer multiple ways to get help:

• Email Support: [email protected] (Response within 24 hours)
• Help Center: Browse our documentation and tutorials
• Community Forum: Connect with other users and share tips
• Live Chat: Available for premium subscribers during business hours

For technical issues, please include details about your browser, operating system, and steps to reproduce the problem.

We offer refunds under certain circumstances as outlined in our Refund Policy. Generally:

• Refunds are available within 7 days of purchase for unused subscriptions
• Technical issues preventing service use may qualify for refunds
• Partial refunds may be available for service disruptions
• Credit purchases are generally non-refundable once used

Contact our support team to discuss your specific situation.